Converse successfully

Managing Difficult & Complex Conversations (DC)

Why

Ever delayed or dreaded a difficult conversation required in your workplace? Our research shows that difficult conversations are either avoided or done poorly.

What

A 3 day programme applying the best available research and evidence based methods and tools to:

• Plan, manage and conduct with skill difficult conversations.
• Make a positive difference in the workplace.

Gains

Skills to:

• Identify precisely what the problem is in clear and measurable words.
• Prepare for the conversation - this takes the most time.
• Conduct the conversation.
• Develop and implement a plan of action to ensure that those things agreed actually take place.
• Evaluate the outcomes.

Cost

$1,850